Testimonials
We’ve been providing expert care for over 5 years, making it possible for people who need care to continue living independently in their homes.
Call The Office
07438 103862
Office Location
Cavendish House, Plumpton Rd Hoddesdon, EN11 0LB
Email Us
info@encycare.co.uk
Overall Experience
I am happy with Mum’s care, she is treated with respect and kindness, the carers Mum has are on time and any changes that I ask them to do they are happy to do it. In the short time we have had carers my mum feels a lot more safe and looked after.
Overall Experience
An excellent agency with superb staff. The two ladies who come in turn to see my mother treat her like a mother figure. They are polite, loving and very respectful. They remembered her birthday and even bought her a gift. Amazing! Thank you.
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Who are we
Ency Care is a specialist domiciliary care provider and a temporary employment agency, which supplies care homes, hospitals, and other healthcare clients in London and Essex and surrounding areas with highly trained nurses, care assistants, support workers, and more.
We assign trained carers solely to you, which means you’ll see the same happy, smiling faces every day. This helps to develop a genuine, trusting relationship between you and your carers, helping to support you through the more difficult days.
Call us on 07438 103862 for your care needs
Professional Memberships
Welcome to Ency Care, where we believe in providing exceptional domiciliary care services and building a lasting bond with our clients. We go beyond the call of duty by supporting research and organizations dedicated to improving the lives of individuals with complex conditions. As proud founding members of the Home Care Association (HCA), we stand alongside fellow caregivers committed to delivering compassionate care in the comfort of your own home.
Fully regulated by the CQC
Our service is regulated and rated by the Care Quality Commission (CQC). In our most recent inspection, the CQC rated our overall services as good and reported that our carers go “above and beyond, doing things that are ‘not on the list’.”
Regulation is an important part of keeping you safe and ensuring that the carers who support you are the very best. You can have peace of mind knowing that our carers go above and beyond what is expected – a quality that makes us more than care.
We are recommended on homecare.co.uk website with a 9.1 rating. Don’t just take our word for it, see it for yourself.
Find us on Care Sourcer
We assign trained carers solely to you, which means you’ll see the same happy, smiling faces every day. This helps to develop a genuine, trusting relationship between you and your carers, helping to support you through the more difficult days.
We understand that everyone’s needs are different and everyone is unique, that is why we put great emphasis on knowing more about you so that we can find you the perfect carer, whether it be for a few days, weeks, months or ongoing, we are happy to help.
At Ency Care we make sure our clients get the best possible care. We offer different types of care services for our clients. Whether you need emergency care or scheduling care for the future. Our mission is to give that personal touch to the package of care we provide to our clients.
We are passionate about the quality of care we provide and our ethos is echoed by our staff. Our extremely rigorous recruitment and selection process guarantees we only employ the very best. Every applicant who wishes to join Ency Care must have a wealth of experience and undergo a series of checks including; DBS, proof of identity, written professional references, a complete employment history, plus many more.
Our amazing carers
We only hire carers to our teams who are naturally kind and compassionate.
You will only ever receive care from someone who is equipped with the necessary skills to support you, so not only will the carer be matched with you based on personality, but to the requirements that benefit your overall well-being.
As well as completing our initial four-day training and assessment programme, every Helping Hands carer also receives regular refresher training to keep their knowledge and skillset up to date.
Expert training
Ency Care provides a mandatory, industry-leading induction course to ensure all carers only offer a high standard of care.
First-class assessment
Our thorough assessment programme includes manual handling, first aid, medication, equality, and diversity, personal care, and safeguarding.
Invest in carers
We invest in our carers’ futures and encourage them to enhance their theoretical/practical skills in areas that are particular to them.